What to include
For a product inquiry, include the product name, strength, SKU, quantity, destination country, and the specific document you need. For an existing order, include the order reference. Do not email passwords, wallet private keys, seed phrases, or unnecessary identity documents.
Email support
Email support@heisenbergpeptide.com
Telegram is available as an alternative contact channel. Payment is not confirmed until support acknowledges the order reference and transaction details.
Policies and ordering information
Review the shipping and payment policy, returns and order issues, quality and documentation process, and privacy policy before ordering.